Terms of use


Welcome to NAVRATILOVA LIMITED (Company reg number: 15176878. Office address: Dolphin House, Church Street, Cardiff, CF10 1BG. Registered office address: 16 Churchill Way, Cardiff, United Kingdom, CF10 2DX), a registered entity operating within the United Kingdom, hereinafter referred to as “the Company,” “we,” “us,” or “our.” This Agreement is designed to govern the legal relationship between the Company and any natural person, legal entity, or organization (“the Client”) engaging with the Company’s services, specifically the procurement of Digital Activation Keys, as herein defined, for the purpose of accessing digital, virtual PC computer games. These Terms and Conditions (“Agreement”) outline the terms by which our services and products are provided to you, the Client.


a. Company: Refers to NAVRATILOVA LIMITED, a registered entity operating within the United Kingdom, providing Digital Activation Keys for virtual PC computer games.

b. Client: Denotes any natural person, legal entity, or organization engaging in transactions with the Company, including the purchase of Digital Activation Keys.

c. Digital Activation Key: A unique alphanumeric code electronically delivered to the Client upon purchase, facilitating the activation and download of digital game content.

Purchasing of Digital Activation Keys

The Client may also register an account where all information regarding their orders will be stored, in addition to exercising their right to procure Digital Activation Keys, as specified herein, by selecting the desired keys and adding them to their digital shopping cart through the Company’s online platform.

To consummate a purchase, the Client shall advance to the checkout process, providing precise and mandatory personal information and payment particulars.

Payments for the acquisition of Digital Activation Keys may be effected through recognized payment methods, including but not limited to Visa and Mastercard.

Delivery of Digital Activation Keys

Following the successful execution of payment, the Company shall effectuate the conveyance of the purchased Digital Activation Key(s) and pertinent download link(s) to the email address as stipulated by the Client during the order initiation process.

Usage of Digital Goods

Upon the reception of the Digital Activation Key and associated download link, the Client shall meticulously execute the installation of the corresponding digital game content, in accordance with the following instructions:

a. The Client shall initiate the process by downloading the game file from the provided link.

b. The Client is further directed to locate the downloaded file within their computing device.

c. Subsequently, the Client shall proceed by activating the installation process by double-clicking the game file.

The Digital Activation Key, conferred upon the Client following purchase, exclusively serves as the designated means for activation of the digital game content. The Client is hereby directed as follows:

a. The Client is to commence the installed game.

b. Upon encountering the activation prompt within the game, the Client shall proceed by diligently entering the provided Digital Activation Key as prescribed.

Returns and Refund Policy

Digital items, including Digital Activation Keys, are generally non-refundable. Exceptions shall be made solely in cases of a faulty or defective file, rendering the product unusable.

In the event that the Client encounters any problem with the file, they are required to promptly notify the Company’s support team within a maximum of 48 hours from the time of purchase. Any notifications made beyond this stipulated period shall not be considered.

Upon receipt of the Client’s notification, the Company shall undertake a comprehensive analysis of the situation. If the Company confirms that the file is indeed faulty, defective, or otherwise unfit for its intended purpose, a replacement shall be offered to the Client.

The option for replacement shall remain available for a duration of two weeks from the date of the original purchase. Requests for replacements made beyond this stipulated timeframe shall not be entertained.

Geographical restrictions

Global Operations and Sanctioned Countries

While the Company endeavors to cater to a global clientele, it must be noted that customers cannot engage in transactions if they are cardholders from countries sanctioned by the Office of Financial Sanctions Implementation (OFSI) in the UK and the Office of Foreign Assets Control (OFAC) in the US. This stipulation is in line with international regulatory requirements, aimed at fostering global security and compliance with international obligations.

Limitation of Liability

To the fullest extent permissible under applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the purchase or use of Digital Activation Keys, even if the Company has been advised of the possibility of such damages.

The Company’s liability under these Terms shall be limited to the total amount paid by the Client for the specific Digital Activation Key giving rise to the claim.


The Client agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and affiliates from any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees and costs, arising out of or in connection with the Client’s use of the Digital Activation Keys, violation of these Terms, or infringement of any intellectual property or other rights of any third party.

Force Majeure

Neither the Company nor the Client shall be held liable or responsible for any failure to perform or delay in the performance of any obligation under these Terms if such failure or delay is the result of events or circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, strikes, labor disputes, embargoes, government orders or regulations, fire, flood, or other natural disasters (“Force Majeure Event”).

In the event of a Force Majeure Event, the affected party shall promptly notify the other party of the occurrence of such an event and shall take reasonable steps to mitigate its effects. The affected party’s obligations under these Terms shall be suspended for the duration of the Force Majeure Event.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.

Any disputes, controversies, or claims arising from or related to these Terms or their violation, termination, or nullity shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Modifications to Terms

The Company reserves the right to modify or amend these Terms at its sole discretion. Any such modifications shall be effective immediately upon posting the revised Terms on the Company’s website.

It is the Client’s responsibility to review the Terms periodically to remain informed of any changes. Continued use of the Company’s services and Digital Activation Keys following the posting of the modified Terms constitutes the Client’s acceptance of those changes.

Contact Us

For any inquiries, concerns, or communications related to these Terms, the Company, or its services, the Client may contact the Company at the following email address: