Introduction

Welcome to NAVRATILOVA LIMITED (hereinafter referred to as “the Company,” “we,” “us,” or “our”). The confidentiality, integrity, and security of your personal information are of utmost importance to us. The purpose of this Privacy Policy (“Policy”) is to outline the manner in which we collect, utilize, disclose, and manage the personal data of our customers (“Customer,” “you,” or “your”) while interacting with our digital platform and services. This Policy has been meticulously crafted to align with the prevailing data protection and privacy legislations operative within the United Kingdom, such as the Data Protection Act 2018 and the General Data Protection Regulation (GDPR) (EU) 2016/679, ensuring a robust protection framework around your personal data. By engaging with our services, you signify your agreement to the terms encapsulated in this Policy.

Information We Collect

Personal Information

When you engage with our services, we may collect personal information such as your name, email address, postal address, and telephone number. This information is typically provided by you when you make a purchase, or contact our support team.

For payment processing, we may collect and store billing information, including credit card details, but we do not retain full credit card numbers. These are securely processed by our trusted payment service providers in compliance with Payment Card Industry Data Security Standard (PCI DSS) requirements.

Log and Usage Data

Our systems automatically collect data pertaining to your interaction with our digital platform. This includes information about your device, IP address, browser type, pages visited, and actions taken. This data is used for analytical purposes to improve our services and enhance your user experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and enhance your experience on our platform. Cookies are small text files placed on your device. They help us recognize your device and gather information such as your preferences and settings.

Location Information

We may collect and process location information, primarily your IP address, to determine your general geographic location. This information assists us in offering localized content and services.

Information You Provide

You may provide additional information voluntarily, such as product reviews, feedback, and any correspondence with our support team. This information is collected to improve our services and address your inquiries and concerns.

Third-Party Information

We may receive information from third-party sources or platforms, including social media networks, in accordance with their privacy policies. This data may include your name, email address, and preferences.

By utilizing our services, you consent to the collection of this information, which is vital for the operation of our platform and to offer a tailored and secure user experience. We employ industry-standard security measures to safeguard your data and respect your privacy. Please review our Cookie Policy for additional information regarding the use of cookies and tracking technologies.

Purpose of Data Collection

To Provide Services

The primary purpose of collecting personal information is to enable access to our digital platform and services. This includes facilitating the purchase and delivery of Digital Activation Keys and ensuring a seamless and secure experience for clients.

We utilize billing information solely for payment processing to complete transactions for the services you choose to purchase.

To Enhance User Experience

We collect log and usage data, as well as cookies and tracking technologies, to improve our platform’s functionality, performance, and accessibility for all clients.

To Customize Content

Location information is collected to customize content and services based on general geographic location. This personalization ensures that clients receive relevant content and offers based on their region.

To Improve Services

Your feedback and interactions with our platform, including reviews and correspondence with our support team, are collected to enhance our services and address inquiries effectively.

To Comply with Legal Obligations

We may use your information to comply with legal and regulatory requirements, including data protection and tax laws.

To Protect Against Fraud and Misuse

Personal information, especially billing details, may be used to safeguard against fraud and misuse of our services.

Data Protection Measures

Data Security

We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include the encryption of data transmissions, secure socket layer (SSL) technology, and restricted access to personal information within our organization.

Access Control

Access to personal data is restricted to authorized personnel only. Our staff is trained to handle data with care and discretion, and they are bound by confidentiality agreements.

Regular Security Audits

We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and infrastructure. These audits help ensure the ongoing security and integrity of your data.

Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer needed, it is securely deleted or anonymized.

Third-Party Providers

We work with trusted third-party service providers who adhere to industry standards and data protection regulations. These providers are carefully selected and monitored to ensure the security of your information.

Clients’ Rights

Access to Personal Data

You have the right to request access to the personal data we hold about you. Upon receiving such a request, we will provide you with a copy of the data and information about its processing.

Rectification of Inaccurate Information

You have the right to request the correction or rectification of any inaccuracies in your personal data that we hold. We will promptly address such requests to ensure the accuracy of your information.

Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another data controller if necessary.

Objection to Data Processing

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing your data unless there are compelling and legitimate reasons for doing so.

Data Deletion (Right to be Forgotten)

You have the right to request the deletion of your personal data under certain circumstances. If you request data deletion, we will comply, provided there are no compelling legitimate grounds for retaining the information.

Restriction of Processing

You have the right to request the restriction of processing your personal data in certain situations. We will comply with such requests, which may result in limited processing of your data for a specific period.

Right to Withdraw Consent

If we process your personal data based on your consent, you have the right to withdraw that consent at any time. Such withdrawal does not affect the lawfulness of processing prior to the withdrawal.

We are committed to upholding your data protection rights as stipulated by applicable laws and regulations. If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.

Changes to this Policy

Notification of Changes

We reserve the right to amend or update this Privacy Policy as necessary to reflect changes in our data protection practices, legal requirements, and advancements in technology. Any modifications to this Policy will be posted on our website and marked with a “Last Updated” date at the top of the page.

Acceptance of Changes

By continuing to use our services following any revisions to this Policy, you signify your agreement to and acceptance of the updated terms. If you disagree with the changes, you should discontinue using our services and contact us to request the deletion of your personal information.

Contact Us

For any inquiries, concerns, or communications related to this Privacy Policy, the Company, or its services, you may contact the Company at the following email address: [email protected].